Most frequent questions and answers
No. Currently we are only able to accept online orders to shipping addresses within Singapore, and do not ship internationally. To ensure the secure delivery of your order, Golden Villa Jewellery does not ship orders to post office boxes. Golden Villa Jewellery is able to accept post office box addresses for your billing needs.
- The good news is that we offer free delivery on all domestic orders delivered within Singapore.
- Orders above $180 will be delivered via courier delivery. All other orders will be eligible for free ordinary mail or courier delivery at $3.90.
Orders will be processed and dispatched within 3 working days. You will be notified via email once your order has been dispatched.
Upon successful order, your item should reach you within 3-5 business days from the day you receive the ‘Order Shipped’ notification email. Parcels will be delivered between 9am – 10pm from Monday to Saturday.
Orders placed before 3:00PM GMT Monday through Thursday will be delivered on the following day. Orders placed on Friday before 3:00 GMT will be delivered on Monday. If you require Saturday delivery, please call Golden Villa Jewellery to confirm. Sunday and holiday delivery is not available.
To inquire about delivery within Singapore, please contact us at 6297 7828.